Shipping Policy

 

Shipping Policy

Thank you for shopping with us! We strive to deliver your order as quickly and efficiently as possible. Below is our shipping policy:

Processing Time: Orders are processed within 1-3 business days. Please allow extra time during peak seasons or holidays. You will receive a confirmation email when your order has been processed and is ready for shipment.

Delivery Time: Our standard delivery time is between 5-12 days. Please note that delivery time may vary depending on your location and unforeseen circumstances.

Shipping Methods and Prices: Shipping costs are calculated at checkout based on your location and the chosen shipping method.

Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment.

International Shipping: For international orders, please note that customs duties and taxes may apply, and these are the responsibility of the customer.

Lost or Damaged Package: If your package is lost or damaged during shipping, please contact us within 7 days of delivery for assistance. We will work with you to resolve the issue.

Returns: For information on returns and exchanges, please see our Return Policy page.

Contact Us: If you have any questions about our shipping policy or your order, please contact our customer service team at Info@LumiNotes.shop.